Privacy Policy
Last updated: January 17, 2026
This Privacy Policy describes how Johorix ("we", "us", or "our") collects, uses, and shares information about you when you visit or use our website at johorix.com and any related services we provide. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide Directly
We may collect information you voluntarily provide when you interact with our services, including:
- Name and email address when you contact us or subscribe to updates
- Messages or inquiries submitted through contact forms
- Any other information you choose to share with us directly
1.2 Information Collected Automatically
When you visit our website, certain information is collected automatically through standard web technologies, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring URLs and exit pages
- Device identifiers and screen resolution
- Date and time of your visit
1.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small text files stored on your device. We use the following types:
- Essential cookies: Necessary for the website to function correctly
- Analytics cookies: Help us understand how visitors interact with our content
- Preference cookies: Remember your settings and choices
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To operate, maintain, and improve our website and services
- To respond to your inquiries and provide customer support
- To send you updates, newsletters, or other communications you have requested
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues or security concerns
- To comply with applicable legal obligations
- To protect our rights, property, and the safety of our users
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: Where you have given clear consent for us to process your information for a specific purpose
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights
- Legal obligation: Where we are required to process your information to comply with applicable law
- Contractual necessity: Where processing is required to fulfill a service or agreement with you
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to handle your data securely and only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal processes, such as a court order or government request.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
4.4 Protection of Rights
We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, investigate fraud, or respond to a safety threat.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.
The criteria we use to determine retention periods include:
- The nature and sensitivity of the information
- The purpose for which it was collected
- Applicable legal, regulatory, or contractual requirements
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using encryption protocols
- Access controls limiting who can view personal information
- Regular review of our data collection and storage practices
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to certain exceptions
- Restriction: Request that we limit how we use your information
- Portability: Request a copy of your information in a structured, machine-readable format
- Objection: Object to our processing of your information based on legitimate interests
- Withdraw consent: Where processing is based on consent, withdraw that consent at any time
To exercise any of these rights, please contact us at contact@johorix.com. We will respond to your request within a reasonable timeframe.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly. If you believe we may have collected information from a child, please contact us at contact@johorix.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
- Website: johorix.com
- Email: contact@johorix.com
We are committed to addressing your concerns and will do our best to respond in a timely and transparent manner.